Volunteering during the Coronavirus (COVID-19) pandemic 

It’s fantastic to see volunteers offering to help but volunteers also need to protect themselves during COVID-19.

Please remember:

  • Before volunteering, wash your hands with soap and water – do this for at least 20 seconds. Take sanitiser gel with you and use as and when appropriate when you don’t have access to soap and water and washing facilities
  • Always wash your hands when you get home from volunteering
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • Put used tissues in the nearest bin immediately and wash your hands afterwards
  • Try to avoid close contact with people who are unwell
  • Do not touch your eyes, nose or mouth if your hands are not clean
  • When helping neighbours please only offer to help for the tasks you feel comfortable doing and are able to do.

Volunteers helping local neighbours need to make sure that if they become unwell themselves they MUST not volunteer. Volunteers need to protect themselves and not put other people at risk.

Safeguarding Information

The government has published information on Safeguarding.  This factsheet is designed to address specific concerns that people involved in supporting their community may have at this time.


Any Concerns whatsoever should be reported to the ‘My High Legh’ Admin team without delay using the below telephone numbers:

07808 207342

07510 749847

Advice for Dog Walking Volunteers

You may leave your house to provide care or help a vulnerable person. This includes walking a dog for someone who is unable to leave their house because they are self-isolating or being shielded. You should remember to wash your hands before and after handling the dog and keep 2 metres away from other people and animals, including when handing over the dog to the owner.


Financial Liability

It is recommended that volunteers help with transactions limited to £20.00 in value where possible.

However in the event hat a larger shop is required the Admin Team have negotiated an arrangements with BOOTHS in Knutsford whereby you can go to Till 14 and explain that you are shopping for people who are isolating. The shopping will then be scanned through and when the total is know the Till Assistant will help the volunteer to telephone the isolated person advising them of the cost and obtain their credit/debit card details over the telephone so that payment can be taken. The volunteer should hand the till receipt to their isolated individual along with their shopping.

Hopefully, this arrangement will avoid the handling of large amounts of money.

Public Liability Insurance

The Insurance Providers of the Parish Council have confirmed that our Street Champions are covered by the Public Liability Insurance already in place.

Illness/Change of Circumstance

If at any time a volunteer becomes ill or feels that they are no longer able to participate in their role then they should immediately notify the Admin Leaders on one of the following numbers to that appropriate steps can be taken

07808 207342
07510 749847

Contact can also be made by email at This email address is being protected from spambots. You need JavaScript enabled to view it. which is monitored by Gail Coenen and John Tuck.

Keep up to date

Current Guidance on COVID-19 can be following on the following link


Thank You!

A whole lot of gratitude and thanks to those volunteers who are providing support. 

The situation is ever changing and we really appreciate your offers and enthusiasm but it might not be right now that you're needed.  One day soon you can get the chance to get involved and change someone's life. 

So, please try and stay motivated and know that the call could happen asking you to spring into action.  In the meantime, we thank you!